A third-party system disruption has impacted check-in operations across multiple airlines, including Air India, leading to delays at major airports. While systems are progressively being restored, airlines caution that flight delays may continue until full normalization. The incident highlights vulnerabilities in aviation IT infrastructure and the ripple effects on global travel.
Air India reported that a third-party system outage disrupted check-in services at several airports, resulting in widespread delays across its domestic and international network. The disruption also affected other carriers, underscoring the interconnected nature of aviation IT systems.
According to Reuters, the issue is linked to a global software disruption impacting multiple airlines, with restoration efforts currently underway. Air India confirmed that while systems are progressively stabilizing, passengers may continue to face delays until operations fully normalize.
Industry experts note that such disruptions highlight the need for resilient IT infrastructure and contingency planning, especially as airlines increasingly rely on third-party technology providers for critical operations.
Key Highlights / Major Takeaways
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Cause: Third-party system disruption affecting check-in operations.
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Airlines Impacted: Air India and several global carriers.
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Current Status: Systems being restored, but delays persist.
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Passenger Advisory: Travelers advised to check flight status and plan for extended turnaround times.
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Sector Insight: Incident underscores vulnerabilities in aviation IT systems.
Sources: Reuters, LiveMint, Outlook Business.