Image Source: The New Indian Express
Air India has restored its third-party check-in system, ending delays and returning to normal operations at all airports. Passengers are advised to check flight status online and allow additional time for travel, as some residual delays may persist. The incident underscores the critical role of third-party providers in airline operations.
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Air India has officially confirmed the full restoration of its third-party system, bringing check-in operations at all airports back to normal after a disruption that caused delays for several flights across the country. The airline’s statement comes as a relief for passengers who faced inconveniences earlier today due to technical glitches affecting automated check-in and boarding processes.
Key Highlights
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System Fully Restored: The third-party system, which powers check-in and boarding operations, has been completely restored, ensuring seamless passenger processing at all Air India-operated airports.
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Normal Check-In Resumed: Passengers can now proceed with regular check-in procedures without delays, and digital kiosks and counters are functioning as usual.
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Passenger Advisory Issued: Air India had previously advised travelers to check flight status on its official website before heading to the airport and to allow extra time for their journey due to possible residual delays.
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Operational Teams Responded Swiftly: Ground staff and technical teams worked diligently to resolve the issue and minimize disruption, providing manual support where needed.
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Industry-Wide Impact: The disruption affected multiple airlines relying on the same third-party system, highlighting the interconnected nature of modern aviation technology.
Source: Air India official statement, The Economic Times, Hindustan Times, Indian Express
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