Image Source: The Financial Express
As IndiGo-linked disruptions cripple nationwide travel, Air India and Air India Express have widened support by adding flights, capping fares, and assisting stranded passengers. With government oversight ensuring compliance, the carriers’ intervention highlights their role in stabilising India’s aviation sector and protecting consumer interests during the ongoing travel crisis.
Show more
Nationwide air travel has been thrown into disarray following IndiGo-linked flight cancellations and delays, leaving thousands of passengers stranded. In response, Air India and Air India Express have expanded their support measures to accommodate affected flyers, ensuring smoother travel during this period of disruption.
Key Highlights
-
Additional capacity: Air India and Air India Express have deployed extra flights and increased seat availability on high-demand domestic routes to absorb stranded passengers.
-
Fare relief: Both carriers are offering capped fares and flexible booking options to prevent price surges, aligning with the government’s directive to protect consumers.
-
Passenger assistance: Dedicated help desks and customer support teams have been set up at major airports to assist travelers impacted by IndiGo’s operational crisis.
-
Government oversight: The Civil Aviation Ministry and DGCA are closely monitoring the situation, ensuring airlines comply with capped fares and provide timely relief.
-
Industry impact: Analysts note this intervention highlights the importance of competitive resilience, with national carriers stepping in to stabilise the aviation ecosystem.
This coordinated effort underscores the government’s push for accountability while showcasing Air India’s role in safeguarding passenger interests during a critical travel crunch.
Sources: Mint, Economic Times, Business Standard
Stay Ahead – Explore Now!
Locomotive Revolution: Bihar Leads India's Export Charge!
Advertisement
Advertisement