Optus has successfully collaborated with Microsoft, Tech Mahindra, and Databricks to roll out the first end-to-end unified data platform in the Asia-Pacific region. The cloud-based platform replaces old on-premises data warehouses with cloud-scalable solutions in Australia, making data consolidation, security, and governance more efficient. The partnership has minimized Optus's core business operational processing time by as much as 50% and data engineering pipeline build time by as much as 20%. The platform allows next-generation technologies such as machine learning and generative AI to be implemented, which provides personalized customer experiences. This collaboration is driving how companies use data and innovative technologies to enhance customer experience and business operations efficiency. The combined platform already supports thousands of business users, delivering improved, faster, and more secure access to data for better-informed decisions.
Source: IT News Network