Infosys Collaborates With Valmet to Transform IT Operations via AI

MUMBAI & ESPOO, June 16, 2026 — Infosys (NSE: INFY), a global leader in next-generation digital services and consulting, today announced a strategic collaboration with Valmet, a leading global developer and supplier of process technologies and automation for the pulp, paper, and energy industries. The partnership aims to modernize Valmet’s IT service delivery by leveraging Infosys Topaz, an AI-first set of services, to create a more resilient and self-healing digital infrastructure.

This development marks a significant milestone in Valmet’s digital roadmap, as the company seeks to consolidate its fragmented IT landscape into a unified, automated ecosystem. By integrating AI-driven operations (AIOps), the collaboration is expected to reduce downtime, enhance employee productivity, and optimize operational costs across Valmet’s global footprint in approximately 40 countries.

AI-Accelerated Transformation of IT Operations

The core of this collaboration is the shift from traditional, reactive IT management to a proactive, AI-driven model. Infosys will deploy its AI-driven Automation frameworks to monitor Valmet's mission-critical applications and infrastructure in real-time.

Driving Efficiency Through AIOps

Under the agreement, Infosys will implement several key technological upgrades:

• Self-Healing Systems: Using machine learning to detect anomalies and resolve IT tickets automatically before they impact business users.

• Cloud-First Infrastructure: Leveraging Infosys Cobalt to streamline Valmet’s transition to hybrid cloud environments, ensuring better data residency and security.

• Cognitive Service Desk: Replacing manual helpdesk processes with AI-powered conversational bots capable of resolving employee queries in multiple languages.

Background and Industrial Context

Valmet, headquartered in Espoo, Finland, has a history spanning over 225 years. In 2025, the company reported net sales of approximately €5.2 billion. As the industrial sector faces increasing pressure to adopt "Industry 4.0" standards, the integration of IT (Information Technology) and OT (Operational Technology) has become paramount.

For Valmet, the collaboration with Infosys isn't just about technical support; it is about "Industry Renewal." Earlier in 2026, Valmet launched its Industrial NEXUS R&D program, focused on digital operating models. This partnership with Infosys serves as the digital backbone for that broader innovation ecosystem.

Impact on Stakeholders

The transformation is designed to deliver tangible benefits across several groups:

• For Employees: A smoother digital workplace experience with faster issue resolution and less system downtime.

• For Businesses: Enhanced agility in responding to market changes and more reliable automation for manufacturing plants.

• For Investors: A clearer path toward operational efficiency and cost savings of approximately €8 million annually through capacity adaptation and digital optimization.

Official Sources Section

Information in this report is based on official corporate announcements from Infosys Limited and Valmet Oyj. Data regarding fiscal performance and employee counts are attributed to the Valmet 2025 Financial Statement Review and Infosys Regulatory Filings.

Quote Section

"According to officials, this collaboration is centered on turning IT from a support function into a value-driver. Organizers stated that by embedding AI into the very fabric of Valmet’s IT operations, the company can ensure zero disruption in its global production cycles while simultaneously reducing long-term IT expenditures."

Why It Matters

This partnership highlights a growing trend where traditional industrial giants are turning to AI leaders to safeguard their digital future. By automating repetitive IT tasks, Valmet can redirect its human talent toward high-value engineering and sustainability projects, such as their net-zero production goals.

Key Facts at a Glance

• AI Integration: Deployment of Infosys Topaz to create a self-learning IT ecosystem.

• Global Reach: Supports Valmet’s 19,000+ employees and operations in 40 countries.

• Core Objective: Transitioning from reactive IT to proactive, self-healing infrastructure.

• Sustainability Goal: Aligning IT operations with Valmet's "Beyond Circularity" green transition program.

FAQ Section

1. What is the role of Infosys Topaz in this partnership? Infosys Topaz provides the "AI-first" foundation, offering over 150 pre-trained models and 12,000 use cases to automate IT troubleshooting and data analysis.

2. How does this benefit Valmet’s manufacturing plants? By ensuring "zero disruption" in IT services, Valmet’s automated pulp, paper, and energy plants can run more reliably without technical glitches halting production.

3. Is this a new partnership? While Infosys and Valmet have collaborated in various capacities previously, this specific mandate for AI-accelerated IT transformation is a major expansion of their strategic relationship.

4. Will this affect Valmet’s workforce? The goal is to augment the current workforce by removing mundane, repetitive IT tasks, allowing employees to focus on strategic industrial innovations.

Source: Infosys Newsroom, Valmet Press Releases, Ministry of Electronics and Information Technology (MeitY)