New Online Portal Streamlines Indian Consular Services in UAE

Anirudh Jain - Kolkata Bureau Jul 11, 2026 1,600 Views

The Indian Embassy in Abu Dhabi and the Consulate General in Dubai have launched a new online portal, book.passportindiauae.com, to manage passport, visa, and attestation appointments directly. The system aims to streamline consular services for UAE-based Indians, requiring all applicants to book slots online while adhering to new fee schedules and guidelines.

The Embassy of India in Abu Dhabi and the Consulate General in Dubai have launched a dedicated portal for passport, visa, and attestation appointments to improve service efficiency.

ABU DHABI — The Indian diplomatic missions in the United Arab Emirates have introduced a new, direct online appointment system to streamline consular operations for the Indian expatriate community. Launched on July 5, 2026, the portal—book.passportindiauae.com—is now the official channel for scheduling appointments for passport renewals, visa applications, and document attestation services.

This development comes as the Embassy of India in Abu Dhabi and the Consulate General of India in Dubai navigate a transition period involving their service providers. By centralizing the appointment process, the missions aim to reduce wait times and better manage the high volume of applications from one of the largest Indian communities residing abroad.

Transition to Direct Service Management

The shift to the new booking system follows a change in the administrative handling of Consular, Passport, and Visa (CPV) services. As of July 1, 2026, the missions have been providing these essential services directly, with the new portal serving as the primary digital interface for applicants.

According to official updates from the diplomatic missions, the portal is intended to replace previous third-party scheduling methods and ensure a more structured flow of visitors. While limited walk-in services remain available on a restricted basis—primarily from 9:00 AM to 11:00 AM—authorities strongly encourage all applicants to book their slots online in advance to guarantee entry and minimize delays.

How to Utilize the New System

The Embassy and Consulate have outlined a clear process for applicants to ensure their documentation is handled efficiently:

Registration: Users must create an account on book.passportindiauae.com and verify their email address.
Service Selection: Applicants can choose their specific jurisdiction—either the Embassy in Abu Dhabi or the Consulate General in Dubai—and select the required service.
Documentation: Before arriving for an appointment, applicants must fill out their forms via the official Ministry of External Affairs portal.
Arrival Guidelines: Visitors are required to arrive 15 minutes before their scheduled time. Due to space constraints, only the applicants themselves are permitted inside the premises, with the exception of minor applicants who must be accompanied by both parents.

Official Sources and Fee Structures

All consular fees are currently being accepted exclusively in cash. The missions have advised applicants to carry the exact change to facilitate a faster payment process at the counters. Furthermore, applicants are reminded that a revised passport fee schedule, which took effect on July 1, 2026, is applicable to all relevant services.

"The updated system is aimed at making consular services faster, more structured, and more convenient for the Indian community in the UAE, while ensuring priority support for urgent cases," officials stated in a recent press release.

Key Facts at a Glance

New Portal: All appointments must now be booked through book.passportindiauae.com.
Service Scope: The portal covers passport, visa, and attestation services for the Embassy in Abu Dhabi and the Consulate General in Dubai.
Walk-in Availability: Limited walk-in services are available from 9:00 AM to 11:00 AM, with priority given to newborns and emergency certificates.
Payment Policy: Fees must be paid in cash, and applicants are advised to carry the exact amount.

Frequently Asked Questions (FAQ)

Is the new portal the only way to book appointments?

Yes, it is the official appointment system for the Embassy of India in Abu Dhabi and the Consulate General of India in Dubai. Applicants are warned to avoid look-alike websites or unofficial third-party agents.

What should I bring to my appointment?

Applicants must carry their original documents, a printout of the appointment confirmation (with the QR code), and their completed application forms.

Are OCI services affected by this change?

No, OCI-related requests continue to be processed through the national portal at ociservices.gov.in and are not affected by this update in the UAE.