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Silent Airport, Deafening Loss: Rs 2.65 Lakh Gone as Passenger Misses IndiGo Flight Amid No-Announcement Chaos!

Updated: June 07, 2025 01:58

Image Source: Bigtvlive English
Chayan Garg's business trip from Jaipur to Mumbai took a frustrating turn when he missed his IndiGo flight, claiming it cost him a whopping Rs 2.65 lakh, including a lost client deal. He arrived early and patiently waited at the gate, only to be told that boarding would begin in about 10 to 15 minutes. After stepping away for a moment, he came back to find the gate shut tight—without any announcements or final calls to alert him.  
 
Key Highlights 
  • Garg's LinkedIn post, which has gone viral, criticizes the lack of communication and the sudden closure of the gate, sparking renewed discussions about silent airport policies and how they affect passengers. 
  • He lost his Rs 7,000 ticket and missed an important business meeting in Mumbai, estimating his total losses at Rs 2.65 lakh. • IndiGo responded by saying they adhered to the silent terminal policy at Jaipur Airport, claiming they paged Garg five times and sent SMS alerts before closing the gate. 
  • This incident has ignited conversations online about airline responsibility and the real consequences of communication breakdowns at silent airports.  
Outlook 
 
As silent airport policies become more common, this situation underscores the urgent need for clearer communication and better support for passengers—especially those with tight schedules.
 
Source: DNA India, Mathrubhumi, Republic World

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