HCLTech partners with The Magnum Ice Cream Company to modernize global digital foundation

AI-first infrastructure to power Magnum’s global operations

HCLTech will modernize TMICC’s core IT foundation, bringing AI-driven automation, predictive analytics, and end‑to‑end observability into daily operations. The engagement focuses on building a resilient, secure, and scalable digital backbone that supports manufacturing, supply chain, and consumer experiences across TMICC’s global footprint. By consolidating platforms and streamlining processes, the partners aim to reduce downtime, accelerate releases, and improve service levels for business-critical applications.

 

HCLTech’s approach centers user experience, using data to proactively detect issues, optimize performance, and enable real-time insights. The partnership also emphasizes sustainability in infrastructure choices and transparent governance to meet compliance in multiple jurisdictions.

 

Notable updates, major takeaways, important points

Scope: Multi-year engagement to design, build, and manage TMICC’s IT infrastructure.

 

AI integration: Embedding AI for automation, predictive maintenance, and proactive incident response.

 

Observability: Unified monitoring across apps, data, and infrastructure to reduce MTTR.

 

Resilience & scale: Cloud-forward architecture to support global manufacturing and supply chains.

 

User experience: Business-process centric KPIs to improve reliability and speed of delivery.

 

Sources: HCLTech press release; PR Newswire announcement.