Infosys and Metsä Group Expand Partnership to Drive AI-Led IT Transformation

Infosys and Metsä Group Deepen IT Partnership

BENGALURU and ESPOO — Global technology and consulting firm Infosys announced a significant expansion of its strategic collaboration with Finland-based forest industry company Metsä Group. According to official corporate announcements, the multi-year agreement focuses on transitioning Metsä Group’s information technology landscape into a unified, highly efficient, and AI-ready operating model across its international network.

Under the terms of the expanded engagement, Infosys will oversee end-to-end IT services spanning application management, cloud infrastructure, workplace systems, service desk functions, and on-site IT/OT interface support across both mill and corporate office locations. The development builds upon a multi-year relationship designed to optimize digital infrastructure and foster structural efficiencies.

Driving AI-Led Transformation Through Topaz Fabric

The modernized operating model relies heavily on intelligent automation and data-driven service management. Central to this technological shift is the deployment of Infosys Topaz Fabric, a composable and open agentic services suite engineered to embed artificial intelligence directly into core IT frameworks.

Official company statements highlight that the integration of agentic AI capabilities will accelerate issue resolution, streamline service delivery, and achieve substantial cost savings. By combining Infosys technology capabilities with Metsä Group's industrial footprint, the initiative aims to build long-term operational resilience amid evolving market demands.

Impact on Industrial Operations and Digital Strategy

For industrial enterprises and digital transformation investors, the deepened alliance illustrates how traditional manufacturing and forestry sectors are adopting advanced software systems to counter rising cost pressures and operational complexity. Streamlining IT sourcing models allows global conglomerates to scale digital operations efficiently, ensuring high availability across automated production environments and administrative networks alike.

Official Sources Section

• Company Press Releases: Infosys Newsroom / Metsä Group News

• Regulatory Exchange Filings: National Stock Exchange of India (NSE) / BSE Limited / New York Stock Exchange (NYSE)

Quote Section

Kristiina Lammila, Chief Information Officer of Metsä Group, said, "This engagement marks a new chapter in Metsä's long-standing collaboration with Infosys, as we simplify and transform our IT sourcing model to meet the efficiency demands of today's business environment. We are confident in our joint ability to deliver on these targets and accelerate the transformation of Metsä's IT, powered by AI."

Why It Matters

The integration of agentic artificial intelligence into heavy industrial and forestry workflows represents a major shift in enterprise technology adoption. By leveraging automated service management and unified cloud platforms, corporations can significantly reduce administrative overhead, optimize supply chain interfaces, and future-proof their core digital infrastructure.

Key Facts at a Glance

• Partner Companies: Infosys and Metsä Group.

• Core Technology: Powered by the Infosys Topaz Fabric agentic AI suite.

• Scope of Services: Application management, cloud operations, workplace solutions, and IT/OT interface support across global mills and offices.

• Key Executive Statement: Highlighted by Metsä Group CIO Kristiina Lammila as a critical step in modernizing IT sourcing models.

FAQ Section

What is the focus of the expanded collaboration between Infosys and Metsä Group?

The collaboration focuses on driving an AI-led IT transformation to modernize Metsä Group's global IT landscape through automation, cloud operations, and agentic artificial intelligence.

What technology is powering this digital transformation?

The transformation is powered by Infosys Topaz Fabric, a purpose-built, open agentic services suite designed to embed intelligence into IT operations.

Which services are covered under the multi-year agreement?

Infosys will manage application management, cloud infrastructure, workplace services, service desk operations, and on-site IT/OT support across Metsä Group's office and mill locations.

Where were the official announcements published?

Official disclosures were published via corporate press room releases by Infosys and Metsä Group, alongside stock exchange regulatory disclosures.

Source: Infosys Press Releases, Metsä Group Newsroom, National Stock Exchange of India