Image Source: The Economic Times
Air India has announced a strategic partnership with AVIS India to offer premium chauffeur-driven car services across 17 cities, enhancing the end-to-end travel experience for its passengers. The collaboration, unveiled on September 8, 2025, is part of Air India’s broader transformation initiative to deliver seamless service both in the air and on the ground. With discounts of up to 20 percent, the offering is designed to provide safe, reliable, and comfortable ground transportation for business and leisure travelers alike.
Here is a detailed breakdown of the partnership and its implications for Air India flyers.
Key Highlights From The Partnership
- Air India guests can now book chauffeur-driven AVIS cars with up to 20 percent discount
- The service is available in 17 cities including Delhi, Gurugram, Noida, Mumbai, Hyderabad, Bengaluru, Kolkata, Bhubaneswar, Chennai, Ahmedabad, Chandigarh, and Jaipur
- AVIS offers a diverse fleet ranging from luxury sedans to spacious SUVs
- Bookings can be made for airport transfers, intra-city travel, or inter-city journeys
- The service includes 24x7 customer support and professionally trained chauffeurs
Service Features And Passenger Benefits
The AVIS-Air India partnership is designed to simplify ground travel for passengers, especially those seeking premium mobility solutions. Whether arriving at or departing from an airport, travelers can now enjoy a hassle-free experience with pre-booked, insured vehicles and courteous drivers.
- Cars are comprehensively insured and equipped with all necessary permits
- Chauffeurs are trained in safety, etiquette, and route optimization
- Passengers can choose from multiple vehicle categories based on comfort and budget
- The service complements Air India’s in-flight standards, offering continuity in quality
Booking Process And Accessibility
Air India passengers can access the AVIS chauffeur service through a dedicated booking portal. By using the promo code AIAVIS, travelers can unlock exclusive discounts and customize their ride preferences. The integration of digital booking tools ensures a smooth user experience and real-time confirmation.
- Bookings can be made in advance or on-demand, depending on availability
- Payment options include credit cards, UPI, and corporate accounts
- The service is available to both domestic and international travelers flying with Air India
Strategic Vision And Brand Alignment
This partnership aligns with Air India’s Vihaan.AI transformation program, which aims to modernize the airline’s operations and elevate customer experience. By collaborating with AVIS, a global leader in mobility solutions, Air India reinforces its commitment to offering premium services at every touchpoint.
- The initiative supports Air India’s goal of becoming a world-class airline by 2027
- It reflects Tata Group’s emphasis on integrated travel and hospitality solutions
- AVIS benefits from expanded reach and brand visibility among Air India’s passenger base
Market Impact And Industry Response
The move is expected to set a new benchmark in airline-ground transport integration. With rising demand for personalized travel experiences, the partnership positions Air India as a forward-thinking carrier that understands the evolving needs of its customers.
- Industry analysts view the collaboration as a value-add for frequent flyers and corporate travelers
- Competing airlines may follow suit with similar partnerships to retain customer loyalty
- The initiative could influence future bundling of air and ground services in travel packages
Conclusion: Seamless Journeys, Elevated Experiences
Air India’s partnership with AVIS India marks a significant step in redefining passenger convenience. By offering discounted chauffeur services in 17 cities, the airline is bridging the gap between air travel and ground mobility, ensuring that every leg of the journey is smooth, safe, and premium. As the aviation sector continues to evolve, such collaborations will play a key role in shaping holistic travel ecosystems.
Sources: Economic Times, Air India official press release, NDTV Auto
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