The Ministry of Civil Aviation has reported significant mid-term progress under Special Campaign 5.0, aimed at improving governance and administrative efficiency. With over 87% grievance redressal achieved and thousands of files cleared, the initiative is streamlining operations and freeing up valuable space across aviation offices nationwide.
The Ministry of Civil Aviation (MoCA) has released a mid-term update on its performance under Special Campaign 5.0, which runs from October 2 to October 31, 2025. The campaign, focused on the disposal of pending matters and institutional cleanliness, has already delivered measurable outcomes across key performance areas.
Key Highlights
- Over 87% of public grievance redressal targets have been achieved as of October 25, 2025
- A total of 4,988 physical files have been weeded out, reducing administrative clutter and improving document management
- Approximately 31,353 square feet of office space has been reclaimed through the disposal of scrap, e-waste, and obsolete materials
- The ministry has conducted 405 cleanliness drives against a target of 480, reinforcing its commitment to workplace hygiene and efficiency
- Scrap disposal has generated revenue of ₹81.66 lakh, contributing to resource optimization
- The campaign also emphasizes digital transformation, with efforts to streamline workflows and improve service delivery
- A blood donation camp was organized at Rajiv Gandhi Bhawan in collaboration with the Rotary Club of Delhi, reflecting the ministry’s commitment to social responsibility
These achievements underscore the ministry’s proactive approach to good governance, transparency, and citizen-centric service. With a few days remaining in the campaign, MoCA is expected to meet or exceed its remaining targets, setting a benchmark for other departments.
Sources: Ministry of Civil Aviation (civilaviation.gov.in), The Public World, TopCrew Aviation