Spark New Zealand, the nation's leading telecommunications and digital services company, has unveiled a significant strategic IT partnership with Infosys, a worldwide leader in next-generation digital services and consulting. The April 16, 2025, unveiled partnership will revolutionize Spark's technology delivery model, enhancing digital innovation and AI-fueled customer experiences.
Key Highlights:
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AI and Cloud at the Core: Infosys will utilize its AI-first platform, Infosys Topaz, and its cloud acceleration platform, Infosys Cobalt, to enable Spark to minimize IT operating expenses and accelerate its digital and AI-powered customer experience vision.
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DevOps and Engineering Expertise: Infosys will offer global DevOps and software engineering skills, assisting Spark in developing, testing, integrating, and delivering its systems and applications, along with ongoing support and monitoring.
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Keeping Local Control: Spark will retain ownership of its IT assets, technology architecture, product design, and innovation roadmap, while using Infosys' scale and expertise globally to implement these plans effectively.
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Workforce Growth in New Zealand: Infosys will grow its local workforce to keep key support and expertise in New Zealand, complementing its global operations.
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Cost Savings and Transformation Objectives: The partnership is a part of Spark's overall SPK-26 Operate Programme, with an objective of achieving $80–$100 million net labour and operating cost reduction in FY25, with annualized benefits of $110–$140 million by FY27.
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Longstanding Partnership: Infosys and Spark have been partners for more than 16 years, and the new agreement extends their relationship to concentrate on innovation, agility, and customer-centric digital transformation.
This partnership places Spark to provide next-generation digital services and solidifies Infosys's focus on driving meaningful change for clients around the world.
Source: Infosys, Spark New Zealand, MarketScreener