Dr. Mandaviya Announces Major Upcoming Reforms For EPFO

EPFO Offices To Become Single-Window Centres  
Dr. Mandaviya confirmed that EPFO offices across India will be redeveloped into modern single-window service centres, modeled on passport seva kendras. This will allow members to resolve any EPF-related issue at any regional office, eliminating the need to approach only their designated branch. A pilot project has already begun in Delhi, with nationwide rollout expected soon.  

Digital-First Initiatives  
The reforms also include enabling provident fund withdrawals directly through ATMs and UPI by March 2026, reducing paperwork and delays. EPFO will introduce Suvidha Providers to assist first-time users, while mission-mode KYC will help revive inoperative accounts, which currently hold a corpus of nearly Rs 28 lakh crore.  

Key Highlights  

• EPFO offices to be redeveloped into single-window centres for seamless service  
• Pilot project underway in Delhi with nationwide rollout planned  
• Provident fund withdrawals to be enabled via ATMs and UPI by March 2026  
• Suvidha Providers to assist new subscribers with onboarding and claims  
• Mission-mode KYC to revive inoperative accounts and improve transparency  
• Passbook Lite and single-login access to simplify member services  
• Focus on protecting overseas provident fund accounts through FTAs  

Impact On Subscribers  
These reforms mark a significant step toward making EPFO more user-friendly, efficient, and transparent. By leveraging technology, the government aims to reduce bureaucratic hurdles and empower subscribers with faster access to their funds. The move also aligns with India’s broader push for digital governance and financial inclusion.  

Sources: The Hindu Business Line, Republic World, Business Today, PIB Press Release, ANI, Lokmat Times