Image Source: Groww
Protean eGov Technologies Limited has secured a significant work order from the Unique Identification Authority of India (UIDAI), New Delhi, valued at approximately INR 1160 crores (exclusive of taxes). This contract, announced on August 25, 2025, empowers Protean eGov to establish and operate District Level Aadhaar Seva Kendras (ASK) across 188 districts of India for a period of six years. The project involves delivering appointment-based and walk-in Aadhaar enrollment, update services, and various other Aadhaar-related facilities, strengthening Protean eGov's role in expanding India's digital public infrastructure.
Key Highlights of the Contract
-
Awarding Entity: Unique Identification Authority of India (UIDAI), a Government of India body headquartered in New Delhi.
-
Scope: Establishment and running of Aadhaar Seva Kendras at the district level, offering Aadhaar enrollment, updates, and miscellaneous services.
-
Geographic Coverage: 188 districts across India.
-
Contract Value: Approximately INR 1160 crores, exclusive of taxes.
-
Contract Duration: Six (6) years.
-
Nature: Domestic outsourcing project for public service delivery.
-
No promoter or related party interest in UIDAI; unrelated party transaction not falling under related party norms.
Comprehensive Overview of the Project and Its Implications
Understanding Aadhaar Seva Kendras (ASK)
Aadhaar Seva Kendras are specialized centers established by UIDAI to provide individuals with streamlined and dedicated Aadhaar services. These centers typically offer enrollment for new Aadhaar cards, demographic updates (name, address, gender, date of birth, mobile number, email ID), biometric updates (photo, fingerprints, iris scans), document updates, and Aadhaar printing or downloading facilities. The centers provide a comfortable, accessible, and modern environment ensuring inclusive services for the elderly and differently-abled.
Protean eGov’s role will be to set up and operate these district-level centers with a capacity to handle a substantial volume of appointments and walk-ins daily, providing critical citizen-centric services across India's diverse population.
Significance of the Contract
This contract marks a major milestone for Protean eGov Technologies, substantially enhancing its order book and financial profile. The INR 1160 crore value and six-year tenure underscore the strategic importance of this engagement in India's mission to expand and deepen Aadhaar services sustainably.
The district-level focus broadens the accessibility of Aadhaar facilities beyond metropolitan and urban zones into more regional and rural districts, aligning with UIDAI's objective to reach underserved areas and citizens effectively.
Operational and Contractual Details
-
The contract entails managing 188 district ASK centers, ensuring service quality, uptime, and citizen satisfaction.
-
Operations cater to both appointment and walk-in Aadhaar service seekers.
-
Execution spans six years, ensuring long-term operational continuity.
-
The work order strictly excludes any promoter or group interest overlap with UIDAI, affirming transparency and conflict-free business engagement.
-
The project involves outsourcing delivery of a public service as a project under defined service level agreements with UIDAI.
Broader Impact on Protean eGov and India’s Digital Public Infrastructure
Protean eGov’s involvement in this large-scale public service project reinforces its leadership in digital governance and public infrastructure. This complements its existing portfolio of government technology initiatives, including digital marketplaces and KYC platforms.
By empowering direct Aadhaar interaction points in districts, Protean eGov directly contributes to easing access to the national identity system, which underpins numerous government welfare and financial inclusion programs.
This development also signals confidence in Protean eGov’s technical and operational capabilities from one of the country’s premier digital identity institutions, potentially paving the way for further government collaborations.
In summary, the work order from UIDAI to Protean eGov Technologies to establish and run Aadhaar Seva Kendras in a large set of districts across India for six years at a contract value of approximately INR 1160 crores is a highly strategic and impactful win for the company. It expands the reach of critical Aadhaar services, builds on Protean’s strengths in digital public services, and supports India’s broader goal of digital inclusiveness and governance reform.
Source: Protean eGov Technologies Announcement, MarketScreener, ScanX
Advertisement
Advertisement
