HCLTech and E.ON Expand Partnership to Power Product-Led Digital Shift

HCLTech has deepened its collaboration with E.ON, one of Europe’s largest energy providers, to accelerate the company’s shift toward a productbased digital operating model. The renewed partnership builds on years of cooperation and aims to modernize E.ON’s customerfacing systems, improve agility, and support its broader sustainability goals.

Key Highlights:

ProductBased Transformation: E.ON is moving away from traditional projectbased IT delivery to a productcentric model, allowing faster innovation and more responsive customer service.
Digital Sales Platform: HCLTech has already helped E.ON build a stateoftheart digital sales platform, integrating tools like Salesforce and MuleSoft to automate onboarding, billing, and service workflows.
Customer Experience Focus: The transformation is designed to simplify and personalize the customer journey, addressing rising expectations for seamless digital interactions in the energy sector.
Sustainability Goals: E.ON’s digital overhaul supports its mission to offer greener energy solutions and reduce operational inefficiencies tied to legacy systems.
LongTerm Vision: The partnership reflects a shared commitment to continuous innovation, with HCLTech providing strategic guidance, engineering talent, and scalable digital infrastructure.

This move signals a broader trend among European utilities to embrace agile, techdriven models that can adapt to fastchanging market demands and regulatory pressures.

Sources: HCLTech.com, Rediff Money, YouTube