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Updated: July 31, 2025 06:59
India is poised for a seismic shift in its workforce landscape, as Agentic AI—an advanced form of artificial intelligence capable of autonomous decision-making—promises to create 3 million new technology jobs over the next five years. According to the ServiceNow AI Skills Research 2025, conducted in partnership with Pearson, this transformation will redefine over 10.35 million roles across sectors, positioning India as a global leader in AI-driven innovation.
Key highlights from the report
1. Workforce transformation at scale
- Agentic AI is expected to reshape 10.35 million jobs in India by 2030, with 3 million new roles emerging in areas such as AI orchestration, data science, system design, and user experience
- High-automation roles like payroll clerks and change managers will be phased out, while high-augmentation roles such as system administrators and implementation consultants will evolve through AI collaboration
- Sectors most impacted include manufacturing (8 million roles), retail (7.6 million), and education (2.5 million)
2. Rise of AI pacesetters
- 25 percent of Indian enterprises are already in the transformation phase of AI maturity, outpacing regional peers like Singapore and Australia
- These organizations are leading in five critical areas: platform-first thinking, AI vision, talent strategy, governance, and scaled implementation
- 57 percent of surveyed companies reported improved efficiency and productivity through AI adoption
3. New roles and skill priorities
- The most in-demand roles include AI configurators (66 percent of companies hiring), data scientists (65 percent), and experience designers (57 percent)
- These positions focus on human-AI interaction, responsible deployment, and strategic integration of AI tools
- 13.5 percent of tech budgets are now allocated to AI initiatives, signaling a shift from pilot programs to full-scale execution
4. Challenges and readiness gaps
- Despite the momentum, 30 percent of Indian enterprises cite data security as their top concern, the highest in the Asia-Pacific region
- 26 percent of organizations remain unclear about the specific skillsets required for future roles, highlighting the need for cross-functional reskilling
- The report urges companies to equip employees not just to review AI outputs, but to interrogate the data and processes behind them
5. India’s strategic advantage
- With the world’s largest youth population and a digital-first economy, India is uniquely positioned to lead the global AI revolution
- The report emphasizes that success will depend on bold execution, integrated strategy, and genuine human-AI collaboration built on trust and transparency
- Enterprises that redesign workflows around AI have already seen a 63 percent boost in productivity
What this means for developers and tech professionals
Agentic AI isn’t replacing developers—it’s changing how they work. Traditional coding roles are evolving into strategic problem-solving and automation design. To stay ahead, professionals must build skills in AI integration, data management, user experience, and AI ethics. Those who embrace the shift will lead the next wave of innovation.
Bottom line
India’s AI journey is at a defining moment. The next five years will determine whether the country can harness Agentic AI to not only transform its workforce but also set global benchmarks in responsible adoption and talent development. The opportunity is immense—and the time to act is now.
Sources: Business Today, TechGig, NDTV Profit, Visive.ai, Financial Express, BusinessWorld, ServiceNow AI Skills Research 2025 conducted with Pearson