Intellect Design Arena Deploys eMACH.ai at Faisal Islamic Bank, Accelerates Digital Banking Transformation

Image Source: Intellect Design

Intellect Design Arena Ltd has successfully implemented its flagship eMACH.ai platform at Faisal Islamic Bank, marking a significant milestone in the bank’s digital transformation journey. The deployment is part of a broader strategy to modernize banking operations and deliver hyper-personalized customer experiences across digital channels.

Key Highlights:

The eMACH.ai platform, described as the world’s largest open finance architecture, enables banks to build composable, cloud-native, and AI-powered digital ecosystems.
At Faisal Islamic Bank, the platform will support both retail and corporate banking services, offering omnichannel engagement, real-time analytics, and seamless integration with core banking and third-party systems.
The implementation includes over 750 pre-built customer journeys and 520 open APIs, allowing rapid deployment of new products and services.
The platform’s AI-driven capabilities will enhance customer onboarding, credit origination, and lifecycle engagement, while ensuring compliance with Islamic banking principles.

Strategic Significance:

The deployment strengthens Intellect’s presence in the Middle East and North Africa (MENA) region, where demand for Sharia-compliant digital banking solutions is rising.
It positions Faisal Islamic Bank as a digital-first institution, capable of delivering contextual, secure, and scalable banking experiences.
The project reflects Intellect’s growing momentum in global markets, following recent multi-country wins in South Africa and Southeast Asia.

Outlook: With eMACH.ai now live at Faisal Islamic Bank, Intellect Design Arena continues to lead the charge in AI-led banking innovation. The partnership is expected to drive operational efficiency, customer satisfaction, and long-term digital resilience for the bank.

Sources: Intellect Design Arena, Business Upturn, The Hindu BusinessLine