Air India is undertaking a complete makeover to get back on track in the air travel industry. The airline is trying to attract upset travelers back with a multi-year turnaround strategy encompassing cleaner cabins, lower layovers, and increased routes.
Key Highlights:
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Upgraded Fleet: Air India will retrofit its Boeing 787-8 Dreamliners by early 2027, followed by the Boeing 777 fleet. The retrofit of the initial Boeing 787 starts in April 2025, with refurbished aircraft back in service by October 2025.
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Improved Routes: The airline will use its A350 and B777 aircraft with upgraded cabins on crucial gateways in Southeast Asia and Europe, providing optimized flight schedules for hassle-free intercontinental travel.
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Contemporary Amenities: Air India's retrofitted A320neo planes will have revamped interiors in Economy, Premium Economy, and Business Class, with facilities such as contemporary seats and in-flight entertainment.
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Increased Services: The airline will enhance the frequency of flights on busy routes, including the Delhi-Bangkok route, and improve its lounge experience with new and upgraded amenities.
Air India's initiative is a part of a larger plan to match its international competitors and capitalize on the emerging Indian tourism market. With these improvements, the carrier hopes to provide a uniform and luxurious traveling experience, ensuring customer satisfaction and loyalty.
Source: Economic Times, Hindustan Times, Air India Official Website