Unicommerce Unveils UniBot: Revolutionizing E-Commerce with GenAI Chat Power

Unicommerce, India's leading e-commerce enablement SaaS platform, introduced UniBot to streamline daily workflows for sellers and warehouse teams amid rising order complexities. This voice-enabled chatbot allows natural language interactions for executing tasks like generating picklists, invoices, labels, and handling bulk orders without navigating multiple dashboards.​

Key Highlights:

Conversational Efficiency: Sales leaders query weekly marketplace performance; warehouse managers check pending orders and delays instantly.​

Real-Time Insights: Delivers analytics on sales channels, SKUs, warehouses, and turnaround times, reducing decision-making time.​

Accessibility Boost: Supports Hindi and English, minimizing training for staff and enabling faster fulfillment cycles.​

Seamless Integration: Works with Uniware, Video Management Solution, Unicapture, and Unireco for end-to-end operations.​

Kapil Makhija, MD & CEO, emphasized UniBot's role in creating an AI-first workspace, empowering sellers with enterprise-level agility in India's booming e-commerce sector.​

Sources: ITLN.in, NSE India, Business Standard, ScanX.Trade