Zomato has hiked its platform fee by ₹2.40 per order, taking the pre-GST charge to ₹14.90. The 19.2% increase reflects rising energy costs impacting restaurants and delivery partners. Rival Swiggy charges ₹14.99, showing industry-wide adjustments. The last Zomato fee hike occurred in September 2025.
The Gurgaon-based company confirmed the hike via its app billing details. The increase is applicable across India and is expected to offset higher operating costs due to fuel and LPG price surges.
Market Context
• Zomato platform fee now ₹14.90 per order (pre-GST)
• Previous fee was ₹12.50 per order
• Rival Swiggy charges ₹14.99 per order
• Last Zomato fee hike was in September 2025
• Rising LPG and crude oil costs cited as reasons
Consumer Impact
Customers will now pay slightly more per order, with the hike translating to higher overall monthly spending for frequent users. The adjustment reflects broader industry challenges in balancing affordability with rising operational costs.
Key Highlights
• Zomato hikes platform fee by ₹2.40 per order
• New fee: ₹14.90 pre-GST, effective March 20, 2026
• Increase of 19.2% from previous ₹12.50 charge
• Rising fuel and LPG costs driving decision
• Swiggy charges ₹14.99, showing industry parity
Sources: Telangana Today, Mid-Day, India.com, The Indian Express, The Economic Times