The CCI’s October 2025 report warns that AI-driven pricing tools may enable unfair market practices like algorithmic collusion and predatory pricing. It calls for stronger regulatory oversight, technical capacity building, and global cooperation. The study urges businesses to ensure transparency and fairness as AI reshapes competition in digital markets.
The Competition Commission of India (CCI) has raised red flags over the growing use of artificial intelligence in online pricing strategies, warning that certain AI tools may be enabling unfair market practices. In its October 2025 market study, the regulator highlighted risks such as algorithmic collusion, predatory pricing, and opaque price discrimination, urging stronger oversight and inter-agency coordination.
Key Highlights
- The CCI’s report, developed in collaboration with Management Development Institute, Gurgaon, examines how AI-driven pricing models are reshaping competition in digital markets
- AI tools are being used by e-commerce platforms, ride-hailing services, and quick commerce firms to implement dynamic, personalized, and targeted pricing strategies
- The report warns that such algorithms can learn to collude with rival systems, leading to synchronized price hikes and reduced consumer choice
- Predatory pricing tactics—offering below-cost rates to price-sensitive or switching-prone users—were flagged as a growing concern
- The study also noted that AI systems can exploit consumer data to tailor prices based on willingness to pay, raising ethical and regulatory questions
- The opaque nature of “black box” algorithms makes it difficult for regulators to detect and prove anti-competitive behavior
- CCI is seeking to build technical capacity, establish a digital markets think tank, and coordinate with other regulators to address these challenges
- The regulator is also exploring international cooperation with bodies like the OECD and studying global frameworks such as the EU’s AI Act and UK’s DMCC Act
Strategic Takeaways
- The report signals a shift in regulatory focus from traditional market conduct to algorithmic accountability
- Businesses deploying AI tools for pricing must ensure transparency, fairness, and compliance with competition norms
- Legal experts suggest that India may need new legislation or amendments to existing antitrust laws to address algorithmic collusion
- The study encourages industry-led self-regulation but warns that unchecked AI use could entrench monopolies and harm consumers
Market Outlook
- As AI adoption accelerates, regulators worldwide are grappling with its dual impact—efficiency gains and competition risks
- India’s proactive stance may influence future policy frameworks and enforcement strategies in digital markets
- Companies may face increased scrutiny over pricing algorithms, especially those operating in high-volume consumer sectors
- The CCI’s findings could prompt broader debates on ethical AI and data governance in commercial applications
Sources: Moneycontrol, Vision IAS, FinancialContent