Kempegowda International Airport in Bengaluru has extended the free parking duration at Terminal 1 arrival zones from 10 minutes to 15 minutes, effective December 26, 2025. The move follows passenger feedback and public outrage over earlier restrictions, aiming to ease congestion, improve convenience, and enhance the overall arrival experience.
Kempegowda International Airport Limited (BIAL), which operates Bengaluru’s airport, has announced a revision in its parking policy at Terminal 1. The free parking time at arrival pick-up areas P3 and P4 has been increased from 10 minutes to 15 minutes. The decision comes after widespread criticism of the earlier rules that reduced waiting time and created challenges for passengers and taxi operators.
Key highlights from the announcement include
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The revised policy took effect on December 26, 2025, at Terminal 1 arrival zones.
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Passengers and taxi operators now have 15 minutes of free parking, up from the earlier 10 minutes.
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The change was made after reviewing passenger feedback and addressing concerns over congestion and inconvenience.
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BIAL stated that the move is aimed at providing greater flexibility and smoother traffic flow at arrival points.
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The airport has also introduced improved shuttle and buggy services to assist passengers with mobility and luggage.
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Earlier, restrictions on commercial vehicles and reduced free waiting time had sparked protests from taxi drivers and criticism from passengers.
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BIAL emphasized its commitment to continuously enhancing passenger experience by adapting policies based on stakeholder input.
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Plans to introduce a dedicated lane for corporate taxis at Terminal 1 departures, with a fee of Rs 275, remain under consideration.
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The extension of free parking time is expected to reduce crowding and improve the kerbside experience for families and travelers.
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The move reflects the airport’s responsiveness to public concerns and its focus on balancing operational efficiency with passenger convenience.
The extension of free parking time at Bengaluru airport’s Terminal 1 marks a significant step toward improving passenger satisfaction. By addressing feedback and easing restrictions, BIAL has demonstrated its commitment to enhancing the travel experience while ensuring smoother traffic management.
Sources: Moneycontrol, India TV News, Indian Express, Telegraph India