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Updated: July 01, 2025 08:13
AI is undergoing a seismic shift. Where we began with generative AI surprising us with content creation now has grown into a more active, decision-making edge—Agentic AI. At the same time, AI agents are quietly becoming the working backbone for organizations seeking automation at scale. What follows is an overview of the manner in which these three models of AI are shaping the next wave of innovation.
Generative AI Spotlight Generative AI is still the creative engine of the AI universe. It's the tech behind tools that write, paint, compose, and code—on your command.
Key Takeaways:
Used by 71% of businesses in at least one business process
Returns an average of $3.70 for every dollar that is put in
Powers tools like ChatGPT, DALL·E, and GitHub Copilot
Ideal for content creation, marketing, design, customer service
But its limitation? It waits for instructions. It doesn’t act unless prompted.
AI Agents: The Quiet Workhorses AI agents are computer systems programmed to accomplish particular tasks on their own, typically within a specified range. Imagine them as virtual interns—effective, diligent, and growing more powerful.
Key Takeaways:
62% of global companies are piloting with AI agents
The majority of use cases are internal: workflow orchestration, data processing, and task automation
Yet in its early stages, with 40% of projects potentially failing due to execution problems by 2027, according to Gartner's forecast
Typically used in multi-agent systems to break down complex tasks and conquer them
They are the middle ground between reactive generative models and proactive agentic systems.
Agentic AI: The Bold New Frontier Agentic AI doesn't react—it acts. It formulates goals, makes choices, and adjusts in real time. Whereas generative AI is the artist, agentic AI is the strategist.
Strategic Shifts:
Can break down goals into tasks and do them by themselves Adapts by reasoning, planning, and environmental awareness
Already utilized in business processes, software development, and customer service
Expected to grow 48% in commercial usage by end of 2025
Agentic AI is revolutionizing what it means for machines to "think" and "act"—not just help.
Industry Pulse
Capgemini has also reported a mean ROI of 1.7x from Gen AI and Agentic AI deployments
36% of businesses are now using Gen AI, up from 20% last year
30% of Gen AI adopters already have AI agents in their systems
Final Thought Artificial intelligence is no longer a matter of how smart the output is—it's a matter of how independently the system can act. As businesses shift from content generation to acting independently, the real winners will be those who understand how to balance all three: the creativity of generative AI, the reliability of AI agents, and the initiative of agentic AI.
Sources: The Economic Times, MSN, Capgemini Research Institute, IBM, Coursera, Gyansetu
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