India’s Global Capability Centres (GCCs) have become a cornerstone of the IT industry, generating over $64 billion in exports and employing nearly two million people. With most large GCCs concentrated in tier-I and II cities, experts believe nano-GCCs are better suited for tier-III locations, offering agility and innovation.
Global Capability Centres (GCCs) have emerged as a vital growth engine for India’s IT sector, with more than 2,000 centres contributing significantly to exports and job creation. While large multinational GCCs dominate tier-I and II cities, the next wave of expansion is expected to come from nano-GCCs—smaller centres employing 20 to 150 professionals.
Nano-GCCs are increasingly seen as a practical solution for tier-III cities, where large-scale operations may not be viable. These centres are agile, cost-effective, and capable of delivering cutting-edge work in areas such as AI, cybersecurity, and product development. Industry experts highlight that well-structured nano-GCCs with clear roadmaps achieve retention rates of 80–88%, underscoring their sustainability.
Key Highlights
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India hosts over 2,000 GCCs, generating $64 billion in exports annually
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Nearly two million people employed directly in GCCs
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Nano-GCCs employ 20–150 professionals, offering agility and innovation
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Tier-III cities present strong potential for nano-GCC expansion
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Retention rates in structured nano-GCCs range between 80–88%
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Budget 2026 expected to provide policy support for GCC growth
Future Outlook
With rising demand for specialized skills and digital transformation, nano-GCCs are poised to play a crucial role in India’s next phase of IT growth. Policy incentives and infrastructure development could accelerate their spread into tier-III cities, creating new opportunities for employment and innovation.
Sources: The Hans India, Economic Times, Business Today