Delivering Change: DTDC’s All-Women ‘Dream Store’ Sets New Pace for Logistics

Updated: November 04, 2025 02:58

Image Source: Fortune India

DTDC Express Ltd has launched its first all-women-operated dark store in Indore, Madhya Pradesh, as part of its rapid commerce initiative, DTDC Raftaar. The 700 sq. ft. facility is fully managed by women, handling warehouse operations, last-mile delivery, and client servicing—marking a bold step toward gender inclusion in logistics.

From Packages to Progress: DTDC’s ‘Dream Store’ Empowers Women and Accelerates Delivery

In a landmark move blending speed with social impact, DTDC Express Ltd has unveiled its first all-women-operated dark store in Indore, Madhya Pradesh. Dubbed the “Dream Store,” this facility is part of DTDC’s rapid commerce service, Raftaar, and aims to redefine logistics by placing women at the helm of operations.

Key Highlights of the Launch:

Women at the Core

The 700 sq. ft. store is entirely staffed and managed by women, who oversee warehouse operations, last-mile delivery, cash-on-delivery collections, and client servicing.

DTDC calls it a model for inclusive growth in a traditionally male-dominated sector.

Rapid Commerce Backbone

The store supports DTDC’s Raftaar service, which promises delivery within 2 to 6 hours in urban clusters.

It’s designed to meet the growing demand for quick commerce in Tier 2 and Tier 3 cities.

Scalable Infrastructure

DTDC currently operates dark stores in Delhi, Bengaluru, Kolkata, Cochin, Bhopal, Kanpur, Nagpur, Udaipur, and Meerut, with plans to expand this women-led model across more locations.

The Indore store serves as a prototype for future gender-inclusive logistics hubs.

Empowerment Through Employment

The initiative provides livelihood opportunities, skill development, and financial independence for women in semi-urban areas.

DTDC’s leadership emphasized that empowering women in logistics is not just ethical—it’s operationally smart.

Industry Impact

By integrating gender inclusion with operational efficiency, DTDC sets a precedent for other logistics players.

The move aligns with broader goals of diversifying workforce participation and enhancing service quality.

This launch isn’t just about faster deliveries—it’s about delivering empowerment, equity, and innovation in every parcel.

Sources: Rediff Money, Fortune India

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