A passenger traveling on the Vande Bharat Sleeper train flagged concerns over the quality of food served commercially, comparing it unfavorably to the inaugural journey’s menu. The IRCTC responded, clarifying its catering standards and promising improvements. The incident has sparked discussion about consistency in onboard services across India’s premium trains.
The newly launched Vande Bharat Sleeper train has come under scrutiny after a passenger highlighted differences between the inaugural food service and the commercial catering experience. According to the passenger, meals served during the inaugural run were superior in taste and presentation compared to those offered on regular journeys.
Responding to the complaint, the Indian Railway Catering and Tourism Corporation (IRCTC) stated that food quality is monitored under strict guidelines and that variations may occur due to vendor operations. Officials assured travelers that corrective measures are being taken to ensure uniform standards of hygiene, taste, and service across all journeys.
The episode underscores the importance of maintaining consistency in premium train services, especially as Vande Bharat Sleeper aims to redefine long-distance travel comfort in India.
Key Highlights / Major Takeaways
Passenger flagged quality gap between inaugural and commercial food service
IRCTC clarified that catering follows strict monitoring protocols
Assurance of corrective steps to improve consistency
Incident highlights importance of food quality in premium travel
Vande Bharat Sleeper positioned as next-generation long-distance train service
Sources: Times of India, NDTV, Hindustan Times