From Genpact to GenPacked: New 10-Hour Work Rule Leaves Employees Ticked

Genpact, the professional services group, has unveiled a contentious new policy compelling Indian employees to work a 10-hour day. The move, intended to enhance productivity and respond to global delivery requirements, has provoked adverse reactions from employees and industry experts.

 

Key Highlights:

 

Policy Revision: From this week, all the employees of Genpact will have to work 10 hours a day, from an earlier 8-hour norm. This is justified by the need for longer client coverage and project deadlines, states the management.

 

Employee Reactions: Several employees have written on company bulletin boards and social media about increased stress, work-life imbalance, and potential burnout. "This is unsustainable and will affect our mental wellbeing," an angry employee posted anonymously.

 

Industry Effect: The policy reignites debate regarding labor law and employee welfare in India's IT and BPO sectors, where already extended working hours are the norm.

 

HR Response: Genpact's human resources department has also pledged to follow up on employee grievances and provide well-being resources, but insists the shift is for business reasons.

 

Prospect: As public outrage grows, Genpact is under mounting pressure to review its stance. The case puts in the limelight the ongoing trade-off between productivity and employee well-being in India's business landscape in transition.

 

Sources: Economic Times, LinkedIn, Business Standard