HCLTech And DIB Forge Strategic AI Partnership To Transform Islamic Finance

Image Source : Dubai Islamic Bank

Dubai Islamic Bank and HCLTech have partnered to advance AI adoption in Islamic finance. Announced at GITEX GLOBAL 2025, the collaboration focuses on ethical, Sharia-compliant AI solutions for banking operations. The alliance aims to enhance customer experience, drive innovation, and position the UAE as a fintech leader in the region.

In a landmark collaboration unveiled at GITEX GLOBAL 2025, HCLTech and Dubai Islamic Bank (DIB) have announced a strategic partnership to accelerate artificial intelligence adoption across the Islamic banking ecosystem. The alliance aims to drive responsible innovation, enhance customer experience, and modernize core banking operations.

Key Highlights From The Strategic Alliance
- DIB, the world’s first Islamic bank and the largest in the UAE, will leverage HCLTech’s AI advisory services and global technology alliances to scale AI responsibly
- The partnership focuses on deploying AI across customer service, risk management, compliance, and personalized financial offerings
- HCLTech will support DIB in building AI governance frameworks aligned with ethical and Sharia-compliant banking principles
- The collaboration includes co-innovation labs and AI Centers of Excellence to prototype and deploy use cases tailored to Islamic finance
- The initiative was announced during GITEX GLOBAL 2025, reinforcing the UAE’s position as a regional hub for fintech and digital transformation
- The partnership is expected to improve operational efficiency, reduce turnaround times, and enhance customer trust through transparent AI systems

Cultural And Strategic Relevance
This partnership reflects a growing trend of integrating advanced technologies into faith-based financial systems. By aligning AI innovation with Islamic values, DIB and HCLTech are setting a precedent for ethical digital transformation in global banking.

Industry Context
Islamic finance is a $2.5 trillion global industry, with increasing demand for digital-first services. AI adoption in this sector has been cautious due to regulatory and ethical considerations. The DIB-HCLTech alliance demonstrates how technology can be responsibly embedded into traditional financial frameworks.

Market Outlook
With this partnership, HCLTech strengthens its footprint in the Middle East’s financial services sector. The collaboration may pave the way for similar AI-driven transformations across other Islamic banks and financial institutions globally, especially in Southeast Asia and North Africa.

Sources:
[1] GCC Business News – DIB Partners With HCLTech To Advance AI In Islamic Finance
[2] Islamic Finance News – DIB-HCLTech Strategic Collaboration
[3] HCLTech Annual Report 2025 – Artificial Intelligence Strategy