Indigo Airlines’ on-time performance fell drastically to 19.7 percent on Wednesday, down from 24.6 percent on Tuesday, according to Civil Aviation Ministry data. The decline highlights operational challenges faced by India’s largest carrier, raising concerns over passenger convenience and service reliability during peak travel season.
Indigo, India’s largest airline by market share, reported a steep drop in punctuality midweek, with only 19.7 percent of its flights operating on time on Wednesday. The Civil Aviation Ministry’s latest data shows a decline from 24.6 percent recorded the previous day, underscoring mounting operational pressures. The figures come at a time when airlines are under scrutiny for service quality amid rising passenger traffic.
Key highlights from the announcement include
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Indigo’s on-time performance fell to 19.7 percent on Wednesday.
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This marks a decline from 24.6 percent recorded on Tuesday.
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Civil Aviation Ministry data highlights punctuality challenges across major airports.
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Operational bottlenecks, crew availability, and congestion are cited as contributing factors.
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Passenger complaints over delays have increased during the festive travel season.
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Indigo continues to maintain its leadership in market share despite service concerns.
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Regulators are monitoring airline performance closely to ensure compliance with service standards.
The sharp decline in punctuality underscores the challenges faced by airlines in balancing operational efficiency with rising demand. For passengers, the delays highlight the importance of transparency and accountability in India’s aviation sector.
Sources: Reuters, Civil Aviation Ministry Data, Economic Times, Business Standard