Infosys and ATP Launch 'Ally' AI Chatbot to Enhance Fan Engagement Through 2028 Partnership

Ally transforms passive tennis viewing into dynamic interactions, integrated with ATP Stats Centre for verified data. Powered by generative AI, it handles match stats, head to heads, draws, and historical insights. Continuous learning refines responses; guardrails block misinformation, PII, ensuring compliance.

Key Highlights

• AI Capabilities: Real-time queries on stats, schedules, player comparisons; human-like conversations for seamless experience.
• ​User Groups: Fans, journalists, players, coaches—drives deeper sport connection.
• ​Safety Measures: Content filters, hallucination checks, fact-verification via ATP data.
• ​Partnership Legacy: Since 2015, Infosys built ATP app, PlayerZone; now adds bespoke content, player activations.
• ​Exec Quotes: ATP CTO Chris Dix: "Reshapes fan following"; Infosys CMO Sumit Virmani: "Simplifies complexity, sparks curiosity."

​This elevates tennis accessibility globally.
​
Sources: Infosys Press Release, PRNewswire, ATP Tour