Image Source: Chegg India
In a major push toward the digitization and convenience of urban commuting, Ixigo Trains has announced a strategic partnership with Delhi Metro Rail Corporation (DMRC) and the Open Network for Digital Commerce (ONDC). This collaboration enables passengers to book Delhi Metro tickets directly through the Ixigo Trains app, integrating metro travel into one of India’s leading multi-modal travel platforms. The new service promises seamless QR-based ticket bookings with in-app payments, enhancing the commuter experience and significantly reducing queues at metro stations.
Revolutionary Metro Ticket Booking Integration
Ixigo Trains, already a trusted name for IRCTC train ticket bookings, has integrated Delhi Metro ticketing into its app.
Passengers can now book QR-based tickets for the Delhi Metro using in-app payments, eliminating the need for separate metro ticket apps.
This service is further enhanced by a special offer: first-time users receive 100% cashback up to ₹50 as ixigo money on tickets booked between 9–11 AM daily, encouraging early adoption.
Strengthening the Multi-Modal Travel Experience
The partnership marks a significant step toward building a unified multi-modal transit ecosystem allowing users to plan entire journeys—covering trains, flights, buses, hotels, and now metro—in one platform.
Ixigo enhances its position as a one-stop solution for long-distance and daily commuting needs, integrating digital-first technologies for enhanced user convenience.
By offering quick integration with metro ticketing, the company boosts the use of public transport and supports sustainable urban mobility.
Delhi Metro & ONDC Role and Impact
The Delhi Metro operates nearly 400 km of metro lines, supporting over 81 lakh passenger journeys—the highest single-day ridership recorded in August 2025.
Integration with ONDC, India’s pioneering open digital commerce infrastructure, ensures interoperable mobility services, allowing mode-agnostic ticketing across various platforms.
This initiative aligns with the Indian government’s vision to promote digital public infrastructure, enhancing access and convenience for millions of daily commuters.
Technology & User Experience Enhancements
Ixigo has incorporated advanced features like live train status, waitlist predictions, and AI-powered customer support into its app.
The new metro ticket booking feature, coupled with automated fares and QR scanning, promises to reduce paper ticketing, speed up boarding, and optimize last-mile connectivity.
Together with DMRC and ONDC, Ixigo aims to digitize and unify the fragmented transport experience, making public transit more accessible and user-centric.
Broader Urban Mobility Transformation
By embedding metro ticketing on a popular travel app, this collaboration simplifies multi-modal commuting for urban residents and visitors alike.
The move dovetails with similar initiatives by other mobility platforms integrating metro ticketing via ONDC, reflecting a push for unified, smart cities.
It opens pathways for further integration of modes like buses, last-mile autos, and ride-sharing, facilitating seamless door-to-door trips.
Summary
Ixigo Trains’ partnership with Delhi Metro and ONDC represents a pivotal advancement in urban transit digitization, placing metro ticket bookings at the fingertips of millions. Offering time-saving digital payments and rewards incentives, this integration not only simplifies metro travel but also fuels India’s vision of smart, connected cities. As public transportation becomes increasingly interoperable with private travel services, commuters will benefit from cost efficiencies, reduced congestion, and enhanced convenience—all through a single user-friendly platform. This strategic alliance is set to redefine daily commuting in Delhi and set a precedent for metro integration across India.
Sources: Business Upturn, The New Indian Express, Inc42, Uber Newsroom, Ixigo Trains App Official Website and Features
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