No-Code, All Power: Zoho’s Agentic AI Is Changing the Game

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Zoho has launched a new suite of enterprise applications embedded with agentic AI capabilities, designed to help businesses adopt artificial intelligence seamlessly. The rollout spans collaboration, HR, and customer experience tools, offering autonomous task execution and real-time decision-making—without added cost or third-party dependencies. It’s a bold move against global tech giants.

Zoho Rolls Out Agentic AI Across Enterprise Apps, Challenging Global Automation Norms

In a strategic leap toward democratizing AI adoption, Zoho Corporation has announced the integration of agentic AI features across its enterprise application suite. This rollout includes Zoho Mail, Zoho CRM, Zoho Recruit, Zoho Desk, and Zoho Tables—each now equipped with autonomous agents capable of executing multi-step business tasks with minimal human intervention.

Agentic AI refers to systems that can plan, adapt, and act independently in dynamic environments. Zoho’s implementation allows users to automate complex workflows such as detecting sales intent in emails, generating database structures, matching candidates to roles, and producing assessments—all without writing code or relying on external tools.

CEO Mani Vembu emphasized that Zoho’s internally developed tech stack enables seamless integration of these AI agents, eliminating the need for costly third-party add-ons. The move positions Zoho as a formidable challenger to Microsoft and Google in the enterprise productivity and AI space.

Major Takeaways and Strategic Highlights

- Agentic AI Integration
Zoho has embedded autonomous AI agents across its core enterprise apps, enabling real-time task execution and decision-making.

- Zero Added Cost
The new features are available at no additional charge, reinforcing Zoho’s commitment to accessible innovation.

- Platform Coverage
Apps impacted include Zoho Mail, CRM, Recruit, Desk, and Tables—spanning collaboration, HR, and customer experience.

- Competitive Positioning
The rollout marks Zoho’s most direct challenge yet to Microsoft and Google in the AI enterprise stack.

- Swadeshi Momentum
The launch aligns with India’s push for domestically built digital tools, boosting Zoho’s adoption in government and public sector offices.

- User Benefits
Businesses can now automate routine tasks, reduce operational overhead, and focus on strategic initiatives without technical complexity.

Zoho’s agentic AI rollout signals a paradigm shift in enterprise automation—where intelligence, affordability, and autonomy converge. As businesses seek scalable AI solutions, Zoho’s native approach offers a compelling alternative to legacy platforms.

Sources: UNI India, Moneycontrol, Indian Express.