Image Source : UK Business Angels Association
Pelatro Ltd., a global provider of precision marketing and customer engagement solutions for telecom operators, has announced the renewal of a major contract with an Indian telecom company. Valued at approximately ₹409.2 million over three years, the deal underscores Pelatro’s sustained relevance in the competitive telecom analytics space.
Key highlights:
- The renewed contract ensures continued deployment of Pelatro’s mViva platform, which enables targeted campaigns, churn management, and customer lifecycle optimization
- The client, a leading Indian telecom operator, has been working with Pelatro since 2018, making this renewal a testament to long-term value delivery
- The ₹409.2 million valuation includes software licensing, managed services, and support, reflecting a comprehensive engagement model
- Pelatro’s solutions have reportedly helped the operator improve ARPU (Average Revenue Per User) and reduce churn through AI-driven personalization
- The contract renewal comes at a time when telecom firms are doubling down on data monetization and customer retention strategies amid rising competition and 5G rollout pressures
- Pelatro’s India operations continue to be a key revenue driver, contributing significantly to its global footprint across 20+ telecom clients
Market Outlook and Growth Trajectory
This renewal not only boosts Pelatro’s revenue visibility but also strengthens its positioning as a trusted partner in telecom transformation. Analysts view such long-term contracts as critical for sustaining growth in a sector increasingly reliant on data-driven engagement.
Sources: Reuters, Economic Times, Business Standard, Pelatro Investor Updates.
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