Rapido’s Ownly: Flat Fees, Zero Surprises—Is This the End of Food Delivery Markups?

• Orders above ₹400: Restaurants charge a flat amount of ₹50 + 18% GST (total ₹59).
• Orders of ₹100–₹400: ₹25 + GST (total ₹29.50) is paid by restaurants.
• Orders below ₹100: Delivery charge is split—customers pay ₹20 + GST (₹23.60), restaurants pay ₹10 + GST (₹11.80), thus ₹35.40.

No Packaging or Platform Fees

• Rapido assures customers zero platform and packaging fees—a sharp contrast to Zomato and Swiggy that charge an average of ₹10 platform fee plus GST per order.

• Compared to variable fees (16–30%) charged by competition, Rapido's actual rate of commission of 8–15% is lower and more consistent, which is advantageous to restaurants.

• Menu prices on Ownly will be equivalent to offline prices, eliminating the hidden markups and providing transparency to consumers.

• On orders worth more than ₹400, restaurants end up saving a lot in comparison to ₹80–₹150 commission on an order of ₹500 through Zomato or Swiggy. But on orders less than ₹100, Rapido's overall charge might be higher than competitors, who take ₹12–₹24.

• The move is likely to benefit small and medium-sized restaurants, support their margins and compete more effectively in the red-hot food delivery market.

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