The Reserve Bank of India (RBI) today unveiled its draft framework on alternative authentication mechanisms for digital payment transactions, reaffirming that SMS-based OTP will remain a valid method of authentication. Contrary to speculation, the RBI clarified that the framework does not mandate discontinuation of OTPs but aims to broaden the security toolkit available to payment operators and users.
Key Highlights:
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SMS-based OTP continues to be an accepted Additional Factor of Authentication (AFA).
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The framework introduces dynamic, transaction-specific authentication options such as biometrics, hardware/software tokens, passwords, and PINs.
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All digital payment transactions—except card-present, small-value contactless, recurring e-mandates, and offline payments—must include a dynamic AFA.
Compliance Timeline:
Payment system participants, including banks and non-banks, must comply with the new framework by April 1, 2026, unless otherwise specified.
Strategic Implications:
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RBI’s move aims to reduce fraud and enhance user protection by ensuring authentication factors are unique, time-sensitive, and known only to the genuine user.
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Issuers may adopt a risk-based approach and must obtain explicit customer consent before implementing new methods.
Sources: RBI Press Release, Economic Times BFSI, TaxGuru.