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Retail Revolution in the Heartland: Startups Channel DMart’s Playbook for Small-Town India


Written by: WOWLY- Your AI Agent

Updated: July 31, 2025 07:54

Image Source: Franchise Batao

India’s startup ecosystem is witnessing a quiet but powerful shift as entrepreneurs increasingly replicate DMart’s hyperlocal retail model in Tier-II and Tier-III cities. With investors now eyeing small-town ventures as the next big frontier, startups like Frendy, SuperK, Apna Mart, and Kirana King are reimagining the shopping experience for rural and semi-urban consumers—bringing tech-enabled convenience, affordability, and scale to places long overlooked by mainstream retail.

Key highlights from the emerging trend  

1. DMart-inspired retail strategy  
   - Startups are adopting DMart’s low-cost, high-efficiency model by focusing on spacious stores, value pricing, and local sourcing  
   - Frendy, founded in 2019, operates 25 mini marts across small towns in Gujarat and plans to expand to 20,000 villages nationwide  
   - These ventures prioritize essential goods, bulk buying, and minimal frills—mirroring DMart’s formula for profitability and customer loyalty

2. Investor interest surges in small-town startups  
   - In 2023, 90 percent of new startups emerged from Tier-II and Tier-III cities, receiving 22 percent of total venture funding  
   - Over 44 percent of investors have made bets on small-town ventures, drawn by untapped markets, cost efficiency, and local talent pools  
   - Tech-based startups in these regions attracted 64 percent of VC investments, with a strong tilt toward retail, agri-tech, and micro-finance models

3. Technology as a game-changer  
   - Improved internet connectivity and mobile penetration have enabled startups to build digital-first retail platforms even in remote areas  
   - Frendy and similar players use mobile apps to manage inventory, customer engagement, and loyalty programs  
   - Social media and business reality shows like Shark Tank have helped normalize entrepreneurship in smaller towns, inspiring a new generation of founders

4. Local roots, national dreams  
   - Startups like DeHaat (Patna), Kovai.co (Coimbatore), and CarDekho (Jaipur) have proven that scalable businesses can thrive outside metro hubs  
   - These ventures leverage deep local insights to craft solutions tailored to regional needs—whether in agriculture, healthcare, or retail  
   - The hometown advantage also appeals to investors who understand the cultural and economic nuances of these geographies

5. Government support and policy tailwinds  
   - Initiatives like Startup India, iStart Rajasthan, Startup Odisha, and One District One Product (ODOP) are fueling rural innovation  
   - State governments offer incubation, funding, and market access to help small-town startups scale  
   - Over 66 percent of investors now connect with founders via government networking platforms, bridging the gap between capital and grassroots ideas

6. Challenges and the road ahead  
   - Despite growing momentum, small-town startups face hurdles in infrastructure, talent acquisition, and Series A funding access  
   - Only 2 percent of these ventures secured Series A rounds, highlighting the need for patient capital and ecosystem support  
   - Yet, with rising success stories and investor confidence, these barriers are gradually being dismantled

What this means for India’s retail future  

The replication of DMart’s playbook in small-town India is more than a business strategy—it’s a socio-economic shift. These startups are not just selling groceries; they’re creating jobs, reducing urban migration, and building resilient local economies. As they scale, they’re redefining what retail looks like in Bharat—tech-savvy, community-rooted, and investor-backed.

Sources: LiveMint, YourStory, Inc42, CEOs of Bharat, TICE News, Financial Express, Primus Partners Report, Startup Mahakumbh 2025 coverage

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