Image Source: Trade Brains
Delhivery’s TransportOne has launched an Autonomous Transport Management System (TMS) in Bengaluru, introducing AI Agents that automate freight procurement, shipment planning, execution, and invoice reconciliation. The platform reduces manual workload, embeds compliance, and enables logistics teams to supervise outcomes rather than operate systems, marking a shift toward autonomous logistics.
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Delhivery, India’s largest integrated logistics provider, announced the rollout of its Autonomous TMS under the TransportOne brand on January 20, 2026. The system leverages AI Agents to transform logistics operations from digitized workflows into fully automated processes.
Key Highlights
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AI Agents negotiate freight rates, plan shipments, and reconcile invoices, minimizing human intervention.
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Procurement Agents oversee spot auctions and carrier selection, ensuring competitive pricing.
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Execution Agents monitor shipments in real time and proactively resolve delays.
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Invoice Agents validate freight bills by reconciling contracts, GPS data, and proof of delivery, reducing revenue leakage.
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The system eliminates reliance on complex dashboards, enabling users to interact via Microsoft Teams and WhatsApp using natural language commands.
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Unlike traditional TMS platforms, TransportOne requires management only by exception, allowing logistics teams to focus on outcomes rather than operations.
With this launch, Delhivery strengthens its position as a technology-driven logistics leader, serving over 48,000 customers across 19,000 pin codes and having fulfilled more than 4 billion shipments since inception.
Sources: Delhivery Press Release, Company Announcement
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TransportOne By Delhivery Unveils Autonomous TMS Powered By AI Agents
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