Zaggle Signs 24-Month Customer Service Pact with Tyger Capital, Deploys Zoyer BROME Solution

Image Source: Tyger Home Finance

Zaggle Prepaid Ocean Services Ltd has entered into a customer service agreement with Tyger Capital Private Limited to implement its proprietary Zaggle Zoyer (BROME) Solution. The contract, awarded by a domestic entity, is set to run for 24 months and aims to enhance Tyger Capital’s financial operations and customer engagement capabilities.

Key Highlights:

Zaggle will deploy its Zoyer (BROME) platform, a SaaS-based spend management and automation tool tailored for financial workflows.
The agreement was formalized on January 24, 2025, and falls under SEBI’s LODR disclosure norms.
The solution will streamline Tyger Capital’s customer service processes, including invoice-to-pay automation and embedded finance features.

Strategic Context:

Zaggle Zoyer (BROME) is part of the company’s integrated suite of fintech offerings, which includes Propel (rewards) and Save (expense management).
The platform is designed to support mid-sized financial institutions with scalable, cloud-native tools for operational efficiency.
The partnership reflects Zaggle’s growing traction in the BFSI sector, following similar deals with HT Media, Mahindra First Choice, and HDFC Bank.

Market Outlook:

Analysts view the agreement as a strategic win for Zaggle, reinforcing its positioning at the intersection of SaaS and fintech.
The company’s focus on recurring revenue and enterprise-grade solutions is expected to drive margin expansion and client retention.

Sources: Business Upturn, MarketScreener, NSE Corporate Filings, Zaggle Investor Presentation (January 2025)