Empowering Rides: Kolkata Rolls Out Women-Only Cab Service ‘UMA’

In a landmark move to enhance women’s safety and mobility, Kolkata has launched UMA, a women-exclusive app cab service. Spearheaded by the West Bengal transport department in collaboration with Snap-E Cabs, this initiative marks a significant step toward gender-sensitive urban transport.

Key features of UMA:

1. Each vehicle is driven by professionally trained women drivers  
2. Cabs are equipped with real-time GPS tracking and an in-app SOS button for emergencies  
3. Drivers undergo rigorous background checks and safety protocol training  
4. The service is designed to operate 24/7, subject to driver availability  

Launch details:

- UMA debuted on September 26, 2025, with an initial fleet of 20 vehicles  
- Each car prominently displays the name UMA, symbolizing strength and protection, inspired by Goddess Durga  
- The launch aligns with the festive season, aiming to offer safer travel options for women during Durga Puja  

Safety and flexibility:

- The service promises peace of mind with surveillance by cab aggregators  
- Drivers have the autonomy to decide their working hours, including late-night shifts  
- The initiative is part of a broader movement to empower women through secure and respectful transportation  

Looking ahead:

- More vehicles are expected to join the fleet in the coming weeks  
- UMA is not just a cab service but a social statement promoting dignity, safety, and independence for women commuters in Kolkata  

Sources: The Telegraph India, Deccan Herald, Devdiscourse