Konecta Secures €150M to Power AI-Driven Future with Katalyst 2028

Konecta, a global leader in customer experience and digital services, has secured €150 million in new funding to accelerate its ambitious Katalyst 2028 plan. This initiative aims to position the company at the forefront of the industry by embracing generative AI (GenAI) to redefine customer experience. A key component of this strategy is the establishment of Konecta Digital, a dedicated business unit focused on scaling innovative offerings such as GenAI, system integration, employee experience solutions, and cybersecurity. The company also plans to expand into high-potential regions, including the U.S., Middle East, and South Africa, while investing in upskilling its workforce, with 4,000 employees set to receive training in advanced AI tools. By 2028, Konecta aims to achieve €2.5 billion in revenue, with 30–40% driven by GenAI-powered digital transformation services. This plan reflects Konecta's commitment to integrating GenAI into its operations and client services, delivering unparalleled value through strategic partnerships and innovative solutions. 
Source: Konecta