Mangal Compusolution Enters Service Automation Arena To Broaden IT Capabilities

Mangal Compusolution Ltd has officially expanded into the service automation space, marking a strategic shift from its core IT hardware rental and recovery services toward integrated digital solutions. The move is aimed at enhancing operational efficiency for clients across sectors and tapping into India’s growing demand for tech-enabled service delivery.

Key Highlights Of The Expansion
- The company will offer AI-powered service automation tools for device provisioning, ticketing, and remote diagnostics  
- Automation modules will be integrated with existing rental and maintenance platforms to streamline customer support and reduce turnaround times  
- Mangal plans to deploy predictive analytics for proactive fault detection and inventory optimisation  
- The initiative includes cloud-based dashboards for real-time monitoring of rented assets and service requests  
- Early adopters include SME clients in Mumbai and Pune, with pilot deployments underway in education and logistics sectors  

Strategic Context
- The expansion aligns with Mangal’s broader goal to evolve into a full-stack IT solutions provider  
- It builds on the company’s 20-year legacy in hardware rentals, data recovery, and network services  
- Service automation is expected to contribute 15–20 percent of revenue by FY27, supported by rising demand for remote IT management  
- The company is also exploring partnerships with SaaS vendors to enhance platform capabilities  

Market Outlook
With low barriers to entry and high demand for scalable tech solutions, Mangal’s entry into service automation positions it to compete with mid-tier IT service firms and attract enterprise clients seeking cost-effective digital transformation.

Sources: Screener.in, Mangal Compusolution Website, Business Standard, IPO Prospectus, Tiare Consilium.