AI Leadership Enters a New Era: From Commanders to Collaborators

Image Source: BW Business World

During the BW Tech Leaders Connect & Excellence Awards 2025, Jagdish Mitra, Humanize's founder and CEO, presented a powerful keynote challenging business leaders to rethink fundamentally their roles as artificial intelligence evolves from being an instrument to being an actual team member in the business.

Mitra, having traveled from Tech Mahindra to starting the AI-first company Humanize, pointed out that AI is not about automating processes anymore or running data through the masher. In current AI-led businesses, machines are an integral part of decision-making, confronting leaders with data-driven reasoning and unyielding objectivity. Leaders must transcend the old "all-knowing guru" pattern and adopt an approach that is receptive to feedback-even if it is from a machine.

He sees two distinct differentiators for AI-driven organizations: machine-human collaboration and ethical responsibility. With AI systems starting to affect major decisions, leaders need to make sure these systems are not only trained for accuracy, but also values and ethics. Mitra cautions that AI objectivity is awkward, because AI doesn't look for promotions or play favorites-it just tells the truth.

A wide gap, in Mitra's view, is the refusal of most leaders to receive input from AI when machines may be wiser than their human counterparts. He urged a transition to a leadership culture that appreciates both human and technological insight, encourages collaboration, and incorporates ethics into all AI implementations.

Mitra forecast that, if harnessed properly, AI would release $2.6–6 trillion in economic value across the globe, mainly through increases in productivity, accuracy, and ethical decision-making. Humanize, his new company, is emulating this future by integrating human insight with deep technology, aiming to accelerate enterprise solutions and recast how humans and AI collaborate.

Key Highlights:

AI is transitioning from a tool to a collaborator, requiring a new leadership mindset

Ethical accountability and machine-human partnership are critical to AI-driven enterprises

Leaders need to be receptive to feedback from AI, even when it contradicts conventional authority

Humanize is leading a culture of leadership where human and machine intelligence go hand in hand

Sources: BusinessWorld, The Outpost AI