Cognizant Technology Solutions has expanded its collaboration with Etex, a pioneer in sustainable building products, by five years. Through the collaboration, the two will implement Generative AI (GenAI) and chatbot capabilities to improve customers' experience and automate several processes across IT services like applications, network security, and data management. The intention of the initiative is to reduce the cost on operations while promoting efficiency in the delivery of services.
Etex's Chief Data & Information Officer, Dirk Altgassen, was looking forward to the new alliance, citing its potential to enhance market resilience and increase flexibility. Cognizant's Country Head for Belgium & Luxembourg emphasized the agility of their delivery model, which can scale quickly to accommodate evolving business needs. The alliance is a strategic move towards embracing innovative AI solutions in the construction sector.
Source: naqsada, PR Newswire