NITI Aayog’s new report projects that Artificial Intelligence can generate up to 4 million new jobs in India’s technology and customer experience sectors within five years, despite potential job displacement risks. The roadmap calls for urgent coordinated action to position India as a global AI workforce capital.
AI’s Dual Impact: Displacement and Opportunity in India’s Tech Sector
In a landmark announcement, NITI Aayog released its “Roadmap for Job Creation in the AI Economy,” highlighting the transformative impact of AI on India’s $245 billion technology and customer experience (CX) sectors. While automation could displace up to 1.5 million jobs by 2031, AI-driven innovation presents a silver lining: the creation of around 4 million new, higher-value roles over the next five years.
The roadmap, unveiled by NITI Aayog CEO Shri B.V.R. Subrahmanyam, emphasizes the urgency of action to bridge the gap between AI disruption and job creation. India’s considerable digital talent pool, comprising over 9 million technology and CX professionals, and the world’s largest young population provide the scale and ambition needed for this transformation.
To harness AI’s benefits, NITI Aayog recommends launching a National AI Talent Mission. This mission focuses on embedding AI literacy in education, nationwide reskilling of professionals, and creating an ecosystem that attracts and retains top AI talent domestically and globally.
Key Highlights
Job Creation Potential: AI could add 4 million jobs in tech and CX sectors by 2030 despite rapid automation.
Displacement Risks: Without intervention, tech sector jobs may shrink from 7.5-8 million in 2023 to 6 million by 2031.
National AI Talent Mission: Calls for AI literacy from schools onwards, reskilling engines, and global talent attraction.
Emerging AI Roles: New opportunities include Ethical AI Specialists, AI Trainers, Sentiment Analysts, and AI DevOps Engineers.
Collaborative Action: The mission advocates partnerships across government, academia, and industry for a unified AI ecosystem.
Urgency and Vision: NITI Aayog stresses coordinated leadership to transform India into the AI workforce capital by 2035.
Important Takeaways
The future of India’s tech workforce hinges on proactive, large-scale skilling and reskilling efforts.
AI disruption can become a net positive if the country adapts education and job training systems promptly.
India aims to retain domestic AI talent and entice international experts to enhance innovation.
This strategy positions India as a leader not only in AI services but also in AI ethics and development.
Sources: Press Information Bureau India, NITI Aayog Report, Financial Express, The Economic Times, Business Standard