Kolkata’s Netaji Subhash Chandra Bose International Airport is fixing a long-standing design flaw by adding restrooms at the upper arrival level where passengers enter from aerobridges. The first of three toilet blocks is set to open this month, improving immediate access and addressing persistent hygiene and convenience complaints from flyers.
Main News
After more than a decade of complaints, Kolkata airport is installing restrooms at the upper arrival corridor, the point where passengers step off aerobridges into the domestic terminal. The first of three new toilet blocks is almost ready and will open this month, with additional blocks to follow. The move tackles the earlier layout that forced passengers to traverse long distances and levels before reaching facilities.
Airport officials had earlier confirmed construction of restrooms closer to arrival points on the mezzanine level, aiming to serve flyers with urgent needs and reduce congestion and discomfort. The plan included four restrooms with expected readiness within months, indicating sustained focus on immediate access near alighting points rather than only near baggage belts.
This upgrade also aligns with broader efforts to improve washroom quality and maintenance at the airport, responding to frequent passenger grievances about cleanliness and design shortcomings since the terminal’s 2011 opening. Earlier reports highlighted operational hurdles like reluctant cleaning staff and layout issues contributing to poor experiences, making the current fix both practical and symbolic of responsiveness to user needs.
Key Highlights
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First restroom block at the upper arrival corridor set to open this month
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Total plan includes three toilet blocks at the arrival entry level
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Earlier construction drive targeted four new restrooms near alighting points
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Improves immediate access after exiting aerobridges and reduces long walks
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Addresses long-standing hygiene, maintenance, and design complaints from flyers
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Signals continued upgrades following persistent issues since 2011 terminal launch
Conclusion
Kolkata airport’s arrival level restroom addition marks a meaningful correction to a design gap that affected countless travelers. With the first block opening this month and more to follow, flyers should see faster, cleaner access right after landing, reflecting a sustained push to elevate passenger comfort and operational standards.
Sources: The Times of India, Telegraph India, BengalInfo citing Times of India