Tata Consultancy Services (TCS) has partnered with Cisco to launch a Center of Excellence (CoE) in Hyderabad focused on Autonomous Enterprise Operations. The initiative aims to transition businesses from rule-based automation to intelligent, self-governing systems using Agentic AI and observability tools, enhancing agility and delivering measurable impact for global clients.
In a major step toward redefining enterprise automation, Tata Consultancy Services (TCS) and Cisco have jointly inaugurated a Center of Excellence (CoE) for Autonomous Enterprise Operations in Hyderabad. The CoE is designed to help organizations move beyond traditional rule-based automation and adopt intelligent, self-governing systems powered by AI.
The collaboration leverages TCS’s industry expertise and Cisco’s AI-driven technology stack, including advanced observability tools, to accelerate the transition to zero-touch operations. This approach enables enterprises to predict, prevent, and resolve operational issues autonomously, reducing downtime and improving efficiency.
Executives from both companies emphasized that the CoE will serve as a hub for innovation, co-creation, and client engagement, offering enterprises a roadmap to achieve autonomous operations at scale. The initiative is expected to benefit industries such as banking, telecom, manufacturing, and retail, where operational resilience and agility are critical.
Analysts view this partnership as a strategic move to position India at the forefront of enterprise AI adoption, while providing global clients with scalable solutions to navigate digital transformation.
Key Highlights
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Launch: TCS and Cisco inaugurate Center of Excellence in Hyderabad.
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Focus: Transition from rule-based automation to autonomous enterprise operations.
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Technology: Powered by Agentic AI and observability tools.
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Goal: Enable zero-touch operations, enhancing agility and resilience.
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Industries Impacted: Banking, telecom, manufacturing, retail.
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Strategic Significance: Strengthens India’s role in global AI-driven enterprise transformation.
Sources: InvestyWise – TCS and Cisco CoE Launch; Reuters – Enterprise AI Partnerships; Business Standard – TCS Autonomous Operations Strategy