TRAI’s DND App: A Game-Changer in Blocking Spam Calls

The Telecom Regulatory Authority of India (TRAI) has introduced a powerful solution to combat the growing menace of spam calls and promotional messages. The revamped TRAI DND (Do Not Disturb) app, available on both Android and iOS, empowers users to block unwanted calls and report spam with ease.  

 

Key features  

- The app allows users to register their mobile numbers in the National Customer Preference Register (NCPR), effectively opting out of telemarketing calls.  

- Users can customize preferences, choosing which types of promotional messages they wish to receive, such as banking or education-related alerts.  

- A real-time complaint tracking system ensures that reported spam calls and messages are addressed promptly by telecom operators.  

 

Installation and usage  

- Android users can download the app from the Google Play Store, while iPhone users can find it on the Apple App Store.  

- Upon installation, users must register their mobile number and verify it through a one-time password (OTP).  

- The app provides an intuitive interface for selecting preferences, blocking unwanted calls, and reporting spam instantly.  

 

Government-backed security  

- The app has been officially verified by the Press Information Bureau (PIB), ensuring its legitimacy and security.  

- Unlike third-party spam blockers, the TRAI DND app directly collaborates with telecom providers, offering a government-regulated solution.  

- Future updates are expected to introduce AI-driven spam detection, further enhancing user control over unwanted communication.  

 

Future outlook  

- TRAI is working on an upgraded version of the app with advanced AI filters to detect spam patterns automatically.  

- The initiative has already led to the blocking of over 1.8 million fake numbers and 800 fraudulent entities, reinforcing its effectiveness.  

- As digital communication evolves, the TRAI DND app is set to become an essential tool for mobile users seeking a spam-free experience.  

 

Sources: OdishaTV, Times of India, Economic Times, PIB Fact Check