PNB Goes Smart: QR Code Feedback & AI-Driven Lending to Elevate Customer Experience

Unknown Apr 02, 2026 500 Views

Punjab National Bank (PNB), whose new MD and CEO is Ashok Chandra, is coming up with new-age strategies for better customer services and lendability. From May 2025, a system of feedback via QR code will be implemented whereby customer-facing employees will have to receive at least 50 reviews annu...

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