Swiggy To Impose Extra Charges On Select Restaurants For One Orders From November 25

Swiggy, one of India’s leading food delivery platforms, is set to introduce a new fee structure for select restaurant partners beginning November 25. The charges will apply specifically to orders placed under its premium membership program, Swiggy One, which offers free deliveries and exclusive benefits to subscribers.  

According to reports, the fee will be calculated on a per-order basis, with blended rates expected to fall between ₹2 and ₹5. The final amount payable will depend on the proportion of Swiggy One orders a restaurant receives during each payout cycle. This levy will be charged in addition to the standard commission Swiggy collects from restaurants, which typically ranges between 17 and 25 percent.  

Notable updates from the announcement include:  

• Swiggy One orders will attract an extra fee of ₹2–₹5 per order  
• Charges will vary depending on the share of One orders in a restaurant’s payout cycle  
• The levy is in addition to existing commissions of 17–25 percent  
• Only a limited group of restaurant partners has received initial notification  
• Swiggy’s overall expenditure in Q2 FY26 rose 55.74 percent year-on-year to ₹6,711 crore, highlighting cost pressures  

Major takeaways from the move:  

• Swiggy aims to balance rising operational costs with premium service offerings  
• Restaurants may face tighter margins, especially those with high Swiggy One order volumes  
• The fee structure reflects Swiggy’s evolving monetization strategy amid competitive market dynamics  
• Subscribers of Swiggy One are unlikely to see direct changes, but restaurant partners will absorb the impact  

Important points for industry watchers:  

• The decision underscores the growing tension between aggregator platforms and restaurant partners over commissions and fees  
• Swiggy’s move could influence pricing strategies and negotiations across the food delivery ecosystem  
• The rollout is limited initially, suggesting a phased approach before wider implementation  

Sources: Business Standard, NDTV Profit, News18, CNBC-TV18