Wipro Completes Multi-Year Data Center Migration for METRO AG

Wipro Limited announced on June 18, 2026, the successful completion of a large-scale, multi-year data center migration program for METRO AG, a leading international food wholesaler. The project marks a definitive milestone in METRO’s long-term digital transformation journey, shifting its IT operations from legacy on-premise infrastructure to a modern, scalable, and resilient multi-cloud ecosystem.

The migration, which began under a strategic partnership originally established in December 2020, serves as a core pillar of the wholesaler’s cloud-first strategy. By modernizing its IT landscape, METRO AG aims to enhance its cyber resilience, improve operational agility, and build the necessary digital backbone to drive artificial intelligence adoption at scale.

A Phased Path to Cloud Maturity

The transformation was delivered through a phased and risk-controlled approach to ensure business continuity across METRO’s global operations. Wipro migrated the wholesaler's IT systems to a hybrid multi-cloud environment, providing the flexibility required to support the company’s business goals in the hospitality, restaurant, and catering (HORECA) sectors.

Beyond infrastructure modernization, the program introduced intelligent automation across several operational areas, including user lifecycle management. Leveraging "Wipro Intelligence™," the company’s unified suite of AI-powered platforms, METRO AG has successfully implemented autonomous management of service requests. This transition has reportedly improved turnaround times, operational accuracy, and overall efficiency for the retailer’s internal and external stakeholders.

Enabling the "AI-First" Ambition

"The successful completion of this program marks a key milestone in METRO’s transformation journey towards a scalable, cloud-based and AI-ready IT landscape," said Dr. Khaled Bagban, Chief Information Officer of METRO AG. "Together with Wipro and our partner ecosystem, we have established a resilient and future-ready digital foundation that enables us to accelerate innovation and drive AI adoption at scale."

As part of this ongoing evolution, Wipro has also deployed AI-driven engineering tools to accelerate software development lifecycles and improve code quality. These tools enable the wholesaler to identify recurring operational patterns and systemic issues, allowing for more informed, data-driven decision-making.

Strengthening the Strategic Partnership

This milestone follows a two-year extension of the partnership announced in June 2025, which deepened the collaboration between the two companies. Since 2021, Wipro has served as a primary technology partner for METRO AG, supporting a comprehensive change management program that has modernized its entire IT landscape.

Omkar Nisal, Chief Executive Officer – Europe at Wipro Limited, highlighted that the migration underscores the company’s ability to deliver large-scale enterprise transformation with precision. The partnership reflects a broader strategic alignment aimed at achieving sustainable innovation and business outcomes in the competitive global food wholesale industry.

Why It Matters

For METRO AG, the completion of this data center migration is critical to maintaining its competitive edge as a 360-degree wholesale provider. By shedding legacy infrastructure, the firm gains the agility to deploy real-time innovation, a necessity in the fast-paced retail and hospitality markets. For Wipro, the project demonstrates its capacity to execute complex, multi-year enterprise transformations, solidifying its role as a lead consultant for global clients transitioning to the AI-native era.

Key Facts at a Glance

• Program Milestone: Successful completion of a multi-year migration of IT operations from legacy data centers to a multi-cloud environment.

• Strategic Focus: Establishing a scalable, resilient foundation for AI transformation and cloud-native operations.

• Key Tech: Implementation of "Wipro Intelligence™" for autonomous automation and AI-driven software engineering.

• Partnership Context: The engagement originated in 2020 and was extended in 2025 to focus on AI-enabled IT support and data strategy.

FAQ

What was the primary goal of the migration?

The goal was to modernize METRO AG’s IT infrastructure, shifting it to a cloud-based ecosystem to increase agility, cybersecurity, and readiness for large-scale AI adoption.

How does Wipro Intelligence™ benefit METRO AG?

It provides an AI-powered suite of solutions that automates routine service requests and optimizes engineering workflows, leading to faster turnaround times and higher operational accuracy.

Is the partnership between Wipro and METRO AG ongoing?

Yes. The partnership, which started in 2020, was extended in June 2025 for an additional two years to focus on Gen-AI solutions, advanced analytics, and long-term digital growth.

Source: Wipro Limited Press Release, METRO AG